Ricochet360

Product Details

Ricochet360 is the All-in-One Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.

Ricochet360 Feature

• Analytics/ROI Tracking
• Auto Dialer
• Auto-Dialing
• Built-in Telephony
• CRM
• Calendar/Reminder System
• Call Center
• Call Logging
• Call Management
• Caller Identification
• Campaign Specific Caller ID
• Collaboration
• Computer Telephony
• Customer Engagement Center
• Data Management
• Distributed Call Recording
• Drip Campaigns
• Dynamic Content
• Email Marketing
• Hotkeys
• Interaction Tracking
• Interactive Voice Response
• Internal Chat Integration
• Knowledge Base
• Landing Pages / Web Forms
• Line Transfer
• Manual Dialer
• Marketing Automation
• Marketing Automation Integration
• Multi-Line Support
• Multi-Part Conferencing
• Multiple Scripts
• Online Voice Transmission
• Outbound Reporting
• Outside Party Line Transfer
• Phone Key Input
• Play Music on Hold
• Progressive Dialer
• Quality Management
• Queue Management
• Recording Bookmarking
• Referrals / Affiliates
• Reporting/Analytics
• Sales Pipeline Management
• Segmentation
• Social Marketing
• Telemarketing Management
• VoIP
• Voice Customization
• Workforce Management