Zimbra Network Edition PE Support is a premium support package designed for organizations that require high-level technical support and priority assistance for their Zimbra Network Edition deployments.
Key Features:
- Priority Support: Zimbra Network Edition PE Support provides priority support, including 24/7 phone and email support, to ensure that issues are resolved quickly and efficiently.
- Dedicated Support Engineer: Organizations receive a dedicated support engineer who is familiar with their deployment and can provide personalized support and guidance.
- Quarterly Business Reviews: The package includes quarterly business reviews, which provide an opportunity for organizations to discuss their deployment, receive best practices, and plan for future growth.
- Enhanced Security Support: Zimbra Network Edition PE Support includes enhanced security support, including assistance with security audits, penetration testing, and incident response.
- Customized Support: The package allows for customized support options, including on-site support, to meet the specific needs of the organization
