Ubuntu Advantage Advanced Virtual Server is a premium support package for Ubuntu Server, providing advanced-level support and services for virtual servers running Ubuntu. It is designed for businesses and organizations that require a high-level of support, security, and reliability in virtualized environments.
Key Features:
- Security Updates: Receive security updates and patches for Ubuntu, ensuring protection from known vulnerabilities.
- Bug Fixes: Get access to bug fixes and maintenance updates, ensuring system stability and reliability.
- 24/7 Phone and Email Support: Get 24/7 phone and email support, with a 30-minute response time for critical issues.
- Dedicated Support Engineer: Get a dedicated support engineer, providing personalized support and guidance.
- Online Support Resources: Access online support resources, including knowledge base articles, FAQs, and community forums.
- System Management Tools: Use system management tools, including Landscape, to automate and manage Ubuntu systems.
- Virtualization Support: Receive support for popular virtualization platforms, including VMware, KVM, and Xen.
- Guest OS Support: Get support for Ubuntu as a guest operating system in virtualized environments.
- Advanced Security Features: Get access to advanced security features, including Ubuntu’s Livepatch service, which allows for kernel patches without rebooting.
- High-Availability Support: Receive support for high-availability clustering, ensuring minimal downtime and maximum uptime.
- Regular Health Checks: Get regular health checks and system audits, ensuring system performance and security