Help Desk Essentials Pack

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25 November - 29 November

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Category: Utilities

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Dedicated Support Support from 8:30 AM to 10:00 PM everyday

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Help Desk Essentials Pack

Save time, money, and resources by automating and simplifying help desk and IT support tasks

Why Bundle?

Simplify IT Service Management

The integration of Web Help Desk and Dameware Remote Support enables you to simplify ITSM from ticket request to resolution.
Accelerate Support Delivery

Remove the need to manually manage support tickets and start using remote access to address problematic end-user machines and IT systems for faster troubleshooting.
Improve Customer Satisfaction

Respond to tickets quickly with remote support capabilities, and track and measure technician performance to continuously improve customer satisfaction.

Fast and secure remote control

Sometimes getting to the root of an IT issue involves going right to the source.

Included within the solution is Dameware Mini Remote Control, which offers multi-platform remote access to Windows, Linux, and Mac OS X computers, laptops, and servers from a single admin console.

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