Utilities

Service Desk

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27 November - 01 December

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Category: Utilities

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Dedicated Support Support from 8:30 AM to 10:00 PM everyday

Description
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Description

Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services

Key Features

Incident management consolidates, manages, and prioritizes incoming tickets.
Service catalog standardizes service request and fulfillment processes.
Fully integrated IT asset management compiles hardware, software, POs, and more.
Service portal for users to have a single place to submit tickets and requests.

Where are all these tickets coming from?

With SolarWinds Service Desk you have one place to streamline and organize the tickets and requests that are coming in through different mediums, including email, phone calls, a customized Service Portal, and even the occasional (or extremely frequent) walk up.

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