Freshservice Pro is an affordable and robust IT service management solution, ideal for large organizations or teams needing comprehensive service management. It’s part of the suite of plans offered by Freshservice, which has established itself as a user-friendly and highly-rated IT help desk software. Freshservice Pro boasts a rich feature set, including ITSM and ITOM solutions, asset management, purchase order management, IP range restrictions, and software license management.
Key Features:
- ITSM and ITOM:Provides robust IT service and operations management capabilities.
- Asset Management: Add, tag, track, and manage hardware and software assets to maintain control and visibility.
- Software License Management: Streamline and manage software licenses, keeping your organization compliant.
- Purchase Order Management: Streamline purchase orders efficiently.
- IP Range Restrictions: Restrict access to authorized IP ranges for security and compliance.
- 5,000 Orchestration Transactions/Mo/Account: Automate mundane tasks with third-party app integrations, enhancing your team’s productivity.
- ServiceBot with Virtual Agent: AI-powered virtual assistant for extra support, available on co: 0>Microsoft Teams and Slack.
- Collaboration Tools:Facilitate co: 0>team collaboration with customizable agent roles, ensuring smooth workflow management.
- Large Organization Support: Tailored for large organizations with 1,000+ employees to streamline their IT operations.
- Pricing: The Pro plan is competitively priced at $95 per user per month (billed monthly) or $115 per user per month (billed annually), offering flexibility.
- Annual Savings: Save by opting for annual billing, bringing the cost down to $95/agent/month
