TrustArc Individual Rights Manager

TrustArc Individual Rights Manager

Addressing individual rights will require knowing what data has been collected, determining which rights are being exercised and whether exceptions apply and having a solution in place to respond to requests.

TrustArc Individual Rights Manager is designed to help companies meet GDPR, CCPA and other compliance requirements, minimize risk and build trust with customers. The solution enables individuals to easily submit DSARs and companies to efficiently manage, evaluate and resolve requests within required timelines. In addition, companies can use the solution to maintain an audit trail that demonstrates accountability and regulatory compliance.

Individual Rights Manager Features

Proven Technology

TrustArc Individual Rights Manager uses proven methodology leveraging our 20 year history as one of world’s largest providers of consumer privacy dispute resolution services. That methodology was used to design a customizable solution that enables customers to easily submit requests and companies to efficiently manage, review and follow-up to meet GDPR and CCPA compliance requirements.

Request Intake

The TrustArc Button is deployed on applicable websites and prompts individuals to submit a request. Once the individual clicks through, a user-friendly form pops up, automating the process of collecting the correct information from each consumer and allowing them to easily submit a DSAR.

Identity Verification

Identity Verification allows companies to easily verify the identity of individuals submitting DSARs and ensures that the process moves forward only for valid individuals.

Request Management Portal

Request management portal streamlines tracking, evaluating and following-up on DSARs; supports process completion within required timelines (i.e., for GDPR and CCPA compliance); and helps ensure that all DSARs are responded to in a timely manner.

Compliance Reports

Compliance reports can be generated to support request management efforts and show progress toward resolving requests.

Data Mapping

Integration with TrustArc Data Inventory Hub allows a company to easily locate an individual’s data within systems, which speeds up response times.

Individual Rights Consulting

TrustArc privacy experts can help develop an individual rights program process based upon analyzing a company’s business process flows. Implementing a customized compliance program will help make the process efficient, streamlined and sustainable.

Privacy Dashboard

Monitor the status of privacy KPIs along with regulatory updates with the centralized, configurable dashboard.

End to End Privacy Management

Part of the TrustArc Platform which manages all phases of privacy compliance, including assessments, data inventory & mapping, vendor risk, cookie consent, DSARs and much more.