Megacall

Product Details

Megacall is a fully featured Call Center Software designed to serve Agencies, Enterprises. Megacall provides end-to-end solutions designed for Web App. This online Call Center system offers Call Logging, Callback Scheduling, Contact Management, Outbound Call Center, Manual Dialer at one place.

Megacall Features

• Lead Management
• Contact Management
• Call Recording
• Call Center Management
• Call Monitoring
• Inbound Reporting
• IVR / Voice Recognition
• Outbound Reporting
• Predictive Dialer
• Telemarketing Management
• Voice & Data Integration
• VoIP
• Lead Capture
• Campaign Management
• Blended Call Center
• Call Logging
• Call Scripting
• Escalation Management
• Inbound Call Center
• Manual Dialer
• Outbound Call Center
• Progressive Dialer
• Call Results
• Call Transfer
• Callback Scheduling
• Campaign Specific Caller ID
• FCC Compliance
• FTC Compliance
• Reporting/Analytics
• Auto Dialer
• Real-time Chat
• Interactive Voice Response
• Queue Management